Customer Service and Shipping
If you would like to speak with someone at Skin you can contact us:
Monday - Friday, 9:30 am - 6pm Eastern Standard
917-691-0516 ext 105 or 106
Or if you prefer email you can contact us under:
INTERNATIONAL ORDERS - CUSTOM DUTIES AND TAXES
It is our pleasure to ship to our international customers, please note that shipping charges outside the US do not include taxes or duties, as they are the responsibility of the recipient. This includes but is not limited to any customs duties, foreign taxes or other fees that his/her country may impose to take delivery of the order.
We want to ensure that you are completely satisfied with your purchase. You may return your order for a refund. We accept online returns of non-sale, unworn/unwashed merchandise with the original tags attached within 30 days of your order receipt. All refunds will be applied to the original payment method.
(Merchandise is returnable at customer's expense and the customer is responsible for all duties and taxes)
SALE
Sale items cannot be combined with other promotions. All sale items are final sale.
Our return process is convenient and easy. Included with each purchase is a form with instructions for returning your purchase.
Your package will be shipped by UPS and the tracking code will be emailed to you after every purchase.
We do not ship to PO Boxes. We currently ship within the United States and worldwide. International orders subject to further fees. Read more about international orders.
Free Standard US Shipping (3-5 business days) excluding Alaska, Hawaii and Puerto Rico.
ORDERS MUST BE PLACED BY 11AM ET FOR EXPRESS DELIVERY
US Next Day Air ............................ $29.99
Canada (Ground only) ....................$20.00
EU Orders ......................................$69
International Orders outside EU.....$99
(Merchandise is returnable at customer's expense and the customer is responsible for all duties and taxes)