Customer service

HOW TO CONTACT CUSTOMER SERVICE

If you would like to speak with someone at skin you can contact us:
EXPRESS ORDERS must be submitted by 12 Noon to ship same day. Orders placed after 12pm will be shipped the following day.

Monday – Friday, 9:30am – 6pm Eastern Standard
917 691 0516 ext 102

Or if you prefer email you can contact us under: INFO@SKINWORLDWIDE.COM


RETURNS

We want to ensure that you are completely satisfied with your purchase. You may return your order for a refund.

We accept online returns of non-sale, unworn/unwashed merchandise with the original tags attached within 30 days of your order receipt.

All refunds will be applied to the original payment method.


HOW TO RETURN

Our return process is convenient and easy. Included with each purchas  is a form with instructions for returning your purchase.

RETURN ADDRESS
Creative Logistics
Skin Online Warehouse
Original Order #
587 Industrial Road
Carlstadt, NJ 07072

If you have any questions please email us at
INFO@SKINWORLDWIDE.COM
SHIPPING


Your package will be shipped by UPS and the tracking code will be emailed to you after every purchase.

WHERE WE SHIP
We do not ship to PO Boxes.
We currently ship within the United States and to Canada only. International Orders subject to further fees.

SHIPPING COST
Ground Shipping (3-5 business days) ..$10.00

ORDERS MUST BE PLACED BY NOON FOR EXPRESS DELIVERY
2nd Day Air ................................... $20.00
Next Day Air .................................. $30.00
Canada (Ground only) ....................$30.00
International Orders ........................$95.00

( customer is responsible for all duties and taxes and merchandise is NOT RETURNABLE.


CUSTOMS DUTIES
Please note that shipping charges to Canada do not include taxes or duty. The Customer is solely responsible for any customs duties, foreign taxes or other fees that his/her country may impose to take delivery of the order.